Email Marketing Ecommerce Portfolio B2B

Turning Online Content, Consumers, and Competitors Into a Competitive Advantage

eFOOD '99: Marketing, Selling and Distributing Food & Beverages on the Internet — San Francisco, CA

August 15th, 1999

Seminar by Stephan Spencer

Birds Eye strives to find new and innovative ways to help consumers plan tonight’s dinner (their primary marketing objective). To this end, we’ve taken some common online marketing strategies - content aggregation, virtual communities, and personalization - and applied them in rather unconventional (and, we’re happy to say, successful) ways. We’ll discuss how Birdseye:

  • Aggregates content through a Worldwide Recipe Search Engine
  • Personalizes content through a Personal Recipe Box and Personal Shopping List
  • Creates virtual communities through a Recipe Exchange

Spread the word: delicious this:Turning Online Content, Consumers, and Competitors Into a Competitive Advantage digg this:Turning Online Content, Consumers, and Competitors Into a Competitive Advantage spurl this:Turning Online Content, Consumers, and Competitors Into a Competitive Advantage furl this:Turning Online Content, Consumers, and Competitors Into a Competitive Advantage reddit this:Turning Online Content, Consumers, and Competitors Into a Competitive Advantage Add to Y!:Turning Online Content, Consumers, and Competitors Into a Competitive Advantage

How to Lead New Corporate Customers to Your Site and Then Close the Sale

Business to Business Marketing on the Internet — San Diego, CA

July 19th, 1999

Seminar by Stephan Spencer

Your online enemy is no longer your competitor but instead, the information glut that fills the Internet. This session will analyze how to rise above this “data smog” to effectively capture the corporate customer’s attention and then close the sale.

  • Exploiting your existing customer data to target new customers
  • The targeted effectiveness of email
  • Constructing an interactive site for product testing and demonstration
  • Case studies of innovative companies succeeding in new
    business acquisitions

Spread the word: delicious this:How to Lead New Corporate Customers to Your Site and Then Close the Sale digg this:How to Lead New Corporate Customers to Your Site and Then Close the Sale spurl this:How to Lead New Corporate Customers to Your Site and Then Close the Sale furl this:How to Lead New Corporate Customers to Your Site and Then Close the Sale reddit this:How to Lead New Corporate Customers to Your Site and Then Close the Sale Add to Y!:How to Lead New Corporate Customers to Your Site and Then Close the Sale

Profiling Your Customers Using The Internet

Performance Measurements for Web Business -- Turning Your Internet Site Into an e-Business Profit Center — Chicago, IL

June 28th, 1999

Seminar by Stephan Spencer

The Web can be a powerful tool for collecting detailed, up-to-date profile information about your customers and potential customers. There are many creative ways to tap in to various primary and secondary research sources. Greg Stromberg and Stephan Spencer will discuss how INX International Ink Co.:

  • Leverages customers, customers’ sites, employees, research firms, and online knowledge bases
  • Compels users to profile themselves through online communities, personalization, and “yellow pages” directories
  • Expanded their profiling system into an extranet
  • Obtained, consolidated, and integrated multiple databases into their profiling system

 

Post Conference Workshop Wednesday, June 30, 1999:

How And Why To Audit Your Web Site
Are you absolutely sure that your Web site is running at peak efficiency, dazzling customers, coming up high in search engines, generating an adequate ROI, and not leaving you exposed to unnecessary litigation? Step-by-step, you’ll learn what areas to audit in your Internet presence, including: legal & procedural, public relations, financial, performance & reliability, customer service, Internet marketing task force, technical, user experience, accessibility, content, community, “findability”, e-commerce, privacy, security, and last but not least Y2K.

This interactive workshop will give you hands-on experience
on:

  • Where and how to begin the evaluation process
  • What to audit and how often
  • Tools and resources to use in auditing
  • Benefits of auditing, risks of not auditing
  • Turning measurements and recommendations into an Implementation Plan
  • Applying all these tools and principles to your specific needs

Spread the word: delicious this:Profiling Your Customers Using The Internet digg this:Profiling Your Customers Using The Internet spurl this:Profiling Your Customers Using The Internet furl this:Profiling Your Customers Using The Internet reddit this:Profiling Your Customers Using The Internet Add to Y!:Profiling Your Customers Using The Internet

How And Why To Audit Your Web Site

Measuring & Evaluating Your Internet Marketing Mix — San Francisco, CA

May 24th, 1999

Workshop by Stephan Spencer

Are you absolutely sure that your Web site is running at peak efficiency, dazzling customers, coming up high in the search engines, generating an adequate ROI, and not leaving you exposed to unnecessary litigation? Step-by-step, you’ll learn what areas to audit in your Internet presence, including: legal & procedural, public relations, financial, performance & reliability, customer service, Internet marketing task force, technical, user experience, accessibility, content, community, “findability”, e-commerce, privacy, security, and last but not least, Y2K.

This interactive workshop will give you hands-on experience on:

  • Where and how to begin the evaluation process
  • What to audit and how often
  • Tools and resources to use in auditing
  • Benefits of auditing, risks of not auditing
  • Turning measurements and recommendations into an Implementation Plan
  • Applying all these tools and principles to your specific needs

Spread the word: delicious this:How And Why To Audit Your Web Site digg this:How And Why To Audit Your Web Site spurl this:How And Why To Audit Your Web Site furl this:How And Why To Audit Your Web Site reddit this:How And Why To Audit Your Web Site Add to Y!:How And Why To Audit Your Web Site

Turning Content, Consumers, and Competitors Into Competitive Advantage

Beyond the Banner — Chicago, IL

May 18th, 1999

Seminar by Stephan Spencer

Birds Eye strives to find new and innovative ways to help consumers plan tonight’s dinner (our primary marketing objective). To this end, they’ve taken some common online marketing strategies — content aggregation, virtual communities, and personalization — and applied them in rather unconventional (and, we’re happy to say, successful) ways.

In this session we will discuss how Birds Eye:

  • Aggregates content through their Worldwide Recipe Search Engine
  • Personalizes content through their Personal Recipe Box and Personal Shopping List
  • Creates virtual communities through their Recipe Exchange and Web forums

Spread the word: delicious this:Turning Content, Consumers, and Competitors Into Competitive Advantage digg this:Turning Content, Consumers, and Competitors Into Competitive Advantage spurl this:Turning Content, Consumers, and Competitors Into Competitive Advantage furl this:Turning Content, Consumers, and Competitors Into Competitive Advantage reddit this:Turning Content, Consumers, and Competitors Into Competitive Advantage Add to Y!:Turning Content, Consumers, and Competitors Into Competitive Advantage

Leading New Customers to Your Site to Purchase

Business to Business Marketing on the Internet (IIR) — San Francisco, CA

January 28th, 1999

Seminar by Stephan Spencer

Your online enemy is no longer your competitor, but instead the information glut that fills the Internet. This session will analyze how to rise above this “data smog” to effectively capture the customer’s attention then close the sale.

  • Using existing customer data to target new customers
  • The targeted approach to e-mail
  • The benefits of an interactive site for product testing and demonstration
  • Case studies of innovative companies succeeding in new business acquisitions

Spread the word: delicious this:Leading New Customers to Your Site to Purchase digg this:Leading New Customers to Your Site to Purchase spurl this:Leading New Customers to Your Site to Purchase furl this:Leading New Customers to Your Site to Purchase reddit this:Leading New Customers to Your Site to Purchase Add to Y!:Leading New Customers to Your Site to Purchase

Personalizing Your Online Catalog

Internet World — Berlin, Germany

May 25th, 1998

Seminar by Stephan Spencer

Customers are starting to demand an online catalog that takes into account their individuality as a customer. As such, the customer can efficiently navigate the catalog with the most relevant products brought to the forefront. This technology can also be used to offer special sales to individual users based on their profile.

We will discuss:

  • How to monitor and generate reports on customers’ buying patterns, surfing patterns, industry, psychographics, etc.
  • rules-based personalization vs. collaborative filtering
  • the latest and best tools and examples of these tools in action

Spread the word: delicious this:Personalizing Your Online Catalog digg this:Personalizing Your Online Catalog spurl this:Personalizing Your Online Catalog furl this:Personalizing Your Online Catalog reddit this:Personalizing Your Online Catalog Add to Y!:Personalizing Your Online Catalog

Linking Your Print Catalog With Your Web Site

Spring Internet World — Los Angeles, CA

March 13th, 1998

Seminar by Stephan Spencer

Imagine a catalog shop in which product managers log onto a Web-based database to change prices, update descriptions and add new items, and that the these changes get propagated to both the Quark Xpress-based print catalog and the online catalog Web pages automatically. In this nuts and bolts session, you’ll see how Quark Xtensions, relational databases and rapid application development tools can support dynamic and real-time updatable catalogs both in print and online.

  • Database development issues
  • Synchronizing Quark and HTML
  • Print and Web “look and feel”

Spread the word: delicious this:Linking Your Print Catalog With Your Web Site digg this:Linking Your Print Catalog With Your Web Site spurl this:Linking Your Print Catalog With Your Web Site furl this:Linking Your Print Catalog With Your Web Site reddit this:Linking Your Print Catalog With Your Web Site Add to Y!:Linking Your Print Catalog With Your Web Site

Linking Your Print Catalog With Your Web Site

Fall Internet World — New York, NY

December 8th, 1997

Seminar by Stephan Spencer

In this nuts-and-bolts tutorial, you’ll see how Quark Xtensions, relational databases and rapid application development tools can support dynamic and real-time updatable catalogs both in print and online.

  • Database development issues
  • Synchronizing Quark and HTML
  • Print and web “look and feel”

Spread the word: delicious this:Linking Your Print Catalog With Your Web Site digg this:Linking Your Print Catalog With Your Web Site spurl this:Linking Your Print Catalog With Your Web Site furl this:Linking Your Print Catalog With Your Web Site reddit this:Linking Your Print Catalog With Your Web Site Add to Y!:Linking Your Print Catalog With Your Web Site

Online Shopping Technologies

Internet World Chile — Santiago, Chile

October 9th, 1997

Seminar by Stephan Spencer


Spread the word: delicious this:Online Shopping Technologies digg this:Online Shopping Technologies spurl this:Online Shopping Technologies furl this:Online Shopping Technologies reddit this:Online Shopping Technologies Add to Y!:Online Shopping Technologies

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